What Happens to Your Data: Privacy for Boards

What this is

Condo corporations hold a surprising amount of personal information, owner names, contact details, financial records, sometimes video footage, and boards are responsible for handling it carefully. As new technology and AI tools enter the picture, questions about where that data goes and who can see it become more pressing. This guide helps a board think clearly about privacy before adopting anything new.

We walk through the questions worth asking any tool or provider: what data it collects, where it is stored, who can access it, and what happens if you stop using it. We also touch on the board's ongoing duty to protect residents' information, whatever tools are in play. The tone here is deliberately careful, because privacy mistakes are hard to undo.

This is general guidance, not legal advice, so confirm your specific obligations under applicable privacy law before making decisions.